What is Counselling

Counselling And Psychotherapy
The first step on the way towards self improvement, is recognising the need for professional help in the first place. For help fulfilling self-improvement or personal growth aspirations, counselling and psychotherapy can be a real benefit and can provide help for a wide range of issues.

Counselling and psychotherapy has just one clear, and very definite aim - that something of real value will be gained, and that you will find some constructive, practical usefulness.

When in therapy, we very deliberately make ourselves vulnerable to another human being. During this period, you may raise and discuss some issues that are very painful for us. It is this process, of making ourselves vulnerable and trusting another person as we release our feelings, both good and bad, within a safe relationship such as the therapeutic one, that we begin to feel safe exploring deep seated sources of conflict and unhappiness, which in turn allows us to make positive, lasting changes in our lives.
Counselling and Psychotherapy - The idea that we can all enhance our lives positively, and that we already have the ability and wisdom to facilitate that, is something that we firmly believe. We aid the process of you discovering your own innate ability and wisdom, through counselling and psychotherapy. You will be assisted in learning new skills, by way of supportive listening and fresh insight, which will help you manage your emotions more effectively - helping you to make better decisions within your own life.

Emotional intelligence is the ability to skilfully manage your feelings and emotions, so that you can create a more fulfilling life, and our counselling and psychotherapy service will support you in developing that.
Counselling is extremely beneficial for helping you look at difficulties and problems in your life. Professional counsellors will listen to your story with candour and unique insight, while giving you stimulating feedback from a fresh perspective - it can beneficial to have some outside, objective input from a neutral party.

Sharing our thoughts and feelings, within the context of a therapeutic relationship, has the ability to make us feel less isolated and 'alone'. This, in turn, enables us understand more clearly what is happening to and around us now, and how we would like our situation to change. Very often, people will experience feelings of relief quite early on in the counselling process, because of being able to express thoughts and feelings from within a supportive and safe environment.

Psychotherapy is very similar to counselling, in fact the two overlap - although psychotherapy, is more focussed on the long term, and gaining insight into chronic behavioural and emotional problems. Client's thought processes, and way of being in the world are also addressed with this kind of therapy. Stress, relationship problems, emotional issues, difficult habits and behaviours can all be addressed by psychotherapy, helping you to overcome them. Embarking on a longer course of psychotherapy helps the therapist and client explore deeper issues, and work on a more fundamental level of consciousness.

Both counselling, and psychotherapy can be time consuming as well as challenging, as uncomfortable emotions and painful thoughts can surface as part of the treatment process. Therapy does, however, provide long lasting benefits and support. Learning and addressing the underlying, root causes of your mental or emotional issues not only provides relief from the symptoms, but also provides you with the tools for identifying and avoiding emotional triggers in the future.

Psychotherapy is also able to provide you with management and coping skills which will enable you to stay 'grounded', and also helps you to modify behaviours that you would like to change.

In short, counselling and psychotherapy can...
  • Assist with tackling a wide range of issues
  • Offer a way to attain perspective on your behaviour, emotions and relationships.
  • Provide a means to express your feelings and emotions, while identifying patterns of thinking.
  • Alleviate anxiety, depression and anger in all their many forms.
  • Help develop communication skills to assist in dealing with conflict and frustration.
They are both also a means for addressing your pain; working through loss and adding meaning and value to your life. Physical, emotional and environmental wellness all factor into a persons mental health. There are many issues which can add to difficulties with emotional and mental health, including situations of intense stress such as loss, relationship difficulties, struggles with employment and major life changes. In addition to these, some people may struggle with issues originating from their childhood or unhealthy patterns that sabotage their relationships.

For lots of people, there are also physical stress points such as chronic pain or even a chemical imbalance. Therapy and counselling can help you through even the most stressful of situations, and also provide you with support in creating and maintaining life altering solutions.

Online counselling and psychotherapy sessions, as well as those conducted over the telephone, can be very beneficial for a variety of reasons...

  • Our sessions are available from 8am through to 10pm, 7 days a week.
  • You may be housebound due to a disability, you might be caring for small children or elderly parents and with no support system to enable you to spend time away from your home
  • No long waiting time to receive professional support
  • You are able to remain anonymous if you so desire.
  • Sessions are affordable, and available across the globe
  • There is no stigma attached to remote sessions, and so can be less intimidating and stressful in their own right
  • Maybe you are busy, you work unsociable hours or maybe you travel away frequently and just cannot commit to regular face-to-face appointments.
  • Instant chat, and counselling via email means that an interpreter may not be needed, and can also be useful if you or the Counsellor does not use sign language
  • Telephone counselling will allow you to talk openly and freely with your professional therapist.
  • If you move to a new area, or even country, you will still have access to the service
There exists the possibility that you are apprehensive about meeting, and speaking with a counsellor or therapist 'face-to-face'.

You may have self-confidence difficulties, and the idea of steeling yourself to call for an appointment, just to have to wait longer than desired can be very off putting. You call we listen... counselling and psychotherapy can help eliminate these stresses and worries, and can be an appropriate methodology in all of the above situations and more. You Talk We Listen recognises the fact that everyone, and every situation is unique. With this in mind we make every possible effort to understand all aspects of a clients life in order to deliver highly personalised psychotherapy and counselling support.

We provide telephone counselling and email counselling specialising in depression, bullying, cancer, OCD, stress, bereavement, self-esteem, trauma & abuse.
You Call We Listen online counselling can help you with: 
Abuse | Addictions | Bereavement | Bullying | Cancer | Depression | Stress
Eating Disorders | OCD | Pain Issues | Personal Development Relationships | Self-esteem | Self-harm | Trauma | Work Related Issues
Child & Teen Issues... plus any other issues and situations you want to discuss.  


To help you move forward to a brighter future talk to one of our trained counsellors today.
'Without the help of these very special caring people at you call we listen, I can say with all honesty I would not be living my life today.
They have stood by me and empowered me to be the person I am today.
I still talk to my counsellor to keep in the right place as I know addiction can be strong and take over if I feel weak.
When I do feel myself weaken, my counsellor is their at the other end of the phone immediately.
You call we listen, online counselling have transformed my life, I cannot praise them enough'
Thank you, thank you, thanks you.
K Brook, London
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